My Electric Account
We have a variety of ways to manage your account, pay your bill and monitor your usage.
Payments
Paying your electric bill is a breeze with our simple and secure payment options.
Billing
Surprises are great, but not when it comes to your bill.
Service & Rates
All the info you need about your electric service and rates.
Safe and Secure
Manage your account online or with our app.
- View and pay bills
- Review energy usage
- Report outages and get restoration updates
- Submit start, stop, move requests
- Access your Appliance Use report
- And more!
Need Help?
We've got your energy needs covered, let us know how we can help.
Contact Us
Email, online or by phone. Our customer reps are here to help.
Financial Assistance
Sometimes circumstances make it difficult to pay your energy bill. We understand.
Customer Services
Report a scam, file a claim, speak to a customer advocate and more!Outage Tracker
Report an outage and get restoration updates. You can also submit start, stop, move requests as well as track cost and energy usage.
Download our app
MySmartEnergy Portal
Get near real-time info on your energy use before your next bill arrives - only within My Account! Start controlling your energy usage and save.
Start Here