Press Release

PSEG Long Island to Activate Voluntary ‘Smart Savers’ Thermostat Program

PSEG Long Island expects to have sufficient capacity to meet customer demand

(UNIONDALE, N.Y. – July 16, 2024) With a heat advisory [weather.gov] in effect for most of Long Island and the Rockaways through Wednesday night, PSEG Long Island is activating its voluntary Smart Savers thermostat program today, July 16. 

While PSEG Long Island expects to have the power required to meet customer demand during this potential heatwave, activating the voluntary Smart Savers thermostat program will reduce loading on the system. It will also help save money next year by reducing the amount of required capacity purchased in advance. 


“Our Smart Savers thermostat program is a voluntary program available to residential customers with smart thermostats. Customers enrolled in this program save money, and are also helping everyone in the service area by allowing us to reduce the overall peak demand on some of the hottest days.”

- Michael Voltz, Director of Energy Efficiency and Renewable Energy, PSEG Long Island


Here’s how it works: 
On Tuesday, July 16, at 3:30 PM, which is 30 minutes prior to the activation, enrolled customers’ homes will be pre-cooled by 3 degrees for 30 minutes, then their thermostats will be raised by 4 degrees from 4 PM to 7 PM. In exchange, these customers receive a discount on their electric bills.

More than 40,000 customers have enrolled in the program. To learn more and join the program, customers can visit: enrollmythermostat.com/faqs/pseg-long-island-faq/

The Smart Savers program is dispatched for economic and load reduction purposes. Each year, PSEG Long Island must pre-purchase the electricity it will need to provide power to its customers for the following year, especially in the more demanding summer months. That capacity is estimated based on the previous year’s usage. When Smart Savers is implemented, it reduces the amount of overall energy being used, which reduces the amount of electricity needed to be purchased for the following summer period. That translates into future savings for all customers.

Activating the Smart Savers Thermostat program also allows PSEG Long Island to maintain an up-to-date assessment of the program’s capability to reduce demand on the hottest days of the year, or “peak load” days.

Be safe and energy-conscious
PSEG Long Island is providing suggestions for its customers to stay healthy, safe and energy-efficient during the extreme heat.

  • Set home thermostats or air conditioner units to 78 degrees.
  • Run major appliances such as washing machines, dishwashers and pool pumps, in the morning or late evening to avoid the peak demand hours of 2 PM to 8 PM.
  • Set refrigerators and freezers at most-efficient temperatures.
  • Do not cool an empty house. Set your thermostat higher when you are away, or use a smart thermostat to control the temperature in your home. 
  • Commercial and residential customers may sign up for the Peak Load Rewards program. Visit psegliny.com/saveenergyandmoney/GreenEnergy/PeakLoad for more details.
  • Close blinds and window coverings facing the sun to keep out the sun’s heat.
  • Ceiling fans cool fast and cost less than air conditioning. (In hot weather, set ceiling fans to spin quickly, counterclockwise to push air downward.)
  • Seal holes and cracks around doors and windows with caulk or weather-stripping.
  • Replace old appliances with new energy efficient ENERGY STAR® appliances. 
  • Replace air filters monthly. Dirty filters make your air conditioner work harder.

 

Prepared for potential outages:

High temperatures, thunderstorms and high electric demand can sometimes cause scattered outages. PSEG Long Island has personnel available around the clock to address potential outages during this forecasted heatwave safely and as quickly as possible. 

Stay connected:

  • Download the PSEG Long Island mobile app to report outages and receive information on restoration times, crew locations and more. 
  • Report an outage and receive status updates by texting OUT to PSEGLI (773454). You can also report your outage through our app or our website at psegliny.com/outages
  • To report an outage or downed wire, you can also call PSEG Long Island’s 24-hour Electric Service number at 800-490-0075.  
  • Follow PSEG Long Island on Facebook and X (formerly Twitter) to report an outage and for updates before, during and after the storm.
  • Visit PSEG Long Island’s MyPower map for the latest in outage info, restoration times and crew locations across Long Island and the Rockaways at mypowermap.psegliny.com/.   

 

 

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PSEG Long Island
PSEG Long Island operates the Long Island Power Authority’s transmission and distribution system under a long-term contract.  PSEG Long Island is a subsidiary of Public Service Enterprise Group Inc. (PSEG) (NYSE:PEG), a publicly traded diversified energy company.