Need Help Paying Your Bill?
Sometimes circumstances make it difficult to pay your energy bill. We understand and help is available.
Get Help with Energy Costs
Financial assistance for heating or cooling your home.
Payment Plans & Extensions
We can help you pay down your balance or adjust upcoming due dates.
Financial Hardship Form
Experiencing financial hardship? You may qualify for a below standard agreement.
Here to Help
Not sure which program is right for you?
Call our team of advocates for customized recommendations and support. We're available Monday - Friday from 8:30AM to 4PM.
Call us at 631-755-3407
Emergency Heat Assistance
Qualifying customers can receive an emergency, one-time grant to pay heating costs. Dial 2-1-1 for full details.
Friendly Follow-Up Program
Extra protection to keep your account current if you are planning a long trip, live alone, or can’t make timely payments because of illness or emergency.
Learn more