Payment Plans & Extensions
Pay down your balance or adjust upcoming due dates
A variety of programs are available for those with specific needs - from a sudden crisis to a long-term health issue.
Enrollment Form
Balanced Billing
Peace of Mind Program
If you, or an immediate family member, are hospitalized we can extend your bill due date by 30 days. Apply today.
Friendly Follow-Up Program
Need some help remembering to pay your bill? Select a friend, relative, or social service agency, and we'll send them an extra copy of your bill if it becomes overdue. They will not be responsible for payment. This extra protection helps keep your account current if you are planning a long trip, live alone, or can’t make timely payments because of illness or another emergency.
Special Protections and Medical Emergencies
Are you or a family member dealing with an unexpected illness or a chronic medical condition? We will work with you on a payment arrangement and continue your service uninterrupted for 30 days. Special protections may also be available if you and all those living with you are age 62 or over, age 18 or younger, blind or disabled.