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For all electrical emergencies, including downed wires, call 800-490-0075. For any gas concerns please contact National Grid.
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There are multiple accounts associated with that phone number. To report an outage at your location, please use your Customer ID or Account Number.
You will need to speak with a Customer Service Representative to report an outage for this account. Please call our emergency line at 1-800-490-0075 (24/7).
This form is for Residential customers only.
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