Financial Assistance Programs

Two female workers wearing telephone headsets

Need Help Paying Your Bill?

Sometimes circumstances make it difficult to pay your energy bill. We understand and help is available. Please call 1-800-490-0025 and speak with a Customer Service representative today.

relaxing because of balanced billing

Balanced Billing

Budget your finances knowing the amount of each electric bill for the next 12 months.
Learn More
Woman holding baby

Consumer Advocacy

Let us help you maintain service, manage expenses and make informed decisions.

Start here
Man comforting a friend

Financial Hardship Statement

Customers who are experiencing financial hardship may qualify for a below standard agreement. 

Start Here
a father, mother, and young child in front of a house

Home Energy Assistance Program (HEAP)

Federal program providing regular and emergency energy assistance for qualifying households.  

Learn More
an older couple looking at a bill

Household Assistance Program

Receive reoccurring bills credit for customers who receive benefits from non-utility financial assistance programs.

Learn More
a woman sitting in front of a window drinking coffee

Project Warmth

Receive a grant for emergency assistance for heating fuel or electricity.

Learn More
a hand holding a lightbulb

Residential Energy Affordability Partnership (REAP) Program

Find ways to save on energy costs. You may qualify for energy efficient upgrades in your home at no cost.

Learn More