PSEG Long Island: Storm Update - December 17, 2020 – 4 p.m.

PSEG Long Island is reporting 348 of its approximately 1.1 million customers across Long Island and the Rockaways are currently without service.

• We expect to restore power to all remaining affected by the storm customers today.
• As of 3:45 p.m., PSEG Long Island has restored power to approximately more than 98% of customers affected by the heavy snow and strong winds.
• PSEG Long Island has additional personnel, including tree and line crews, to repair damage and restore outages. More than 1,300 line workers, tree trimmers, surveyors and other utility personnel are onsite to address outages.
• Information about PSEG Long Island’s restoration process is available at https://www.psegliny.com/outages/restorationprocess .
• In response to the COVID-19 outbreak, we have adapted our storm and safety procedures to follow public health guidelines and industry best practices. We thank our customers for their patience as we operate under these unusual circumstances to safely restore power as quickly as possible.

Customer Safety:

• Downed wires should always be considered “live.” Stay at least 30 feet away from downed power lines and immediately call 911 to report downed wires.
• Electric current passes easily through water, so stay away from downed power lines and electrical wires. Don't drive over – and don't stand near – downed power lines.
• Downed lines will be hard to see in the snow and can potentially be hidden in deep snow. If you encounter large pools of slush or standing water, stop, back up and choose another path.
• To prevent carbon monoxide poisoning, do not run any gasoline-powered generators in a garage or any other enclosed space.
  
  
  

Stay connected:

• Download the PSEG Long Island mobile app to report outages and receive information on restoration times, crew locations and more.
• Report an outage and receive status updates by texting OUT to PSEGLI (773454). You can also report your outage through our app, website at www.psegliny.com/outages or with your voice using the Amazon Alexa or Google Assistant app on your smartphone.
• To report an outage or downed wire call PSEG Long Island’s 24-hour Electric Service number: 800-490-0075 or use our web chat feature at www.psegliny.com.
• Follow PSEG Long Island on Facebook and Twitter to report an outage and for updates before, during and after the storm.
• Visit PSEG Long Island’s MyPower map for the latest in outage info, restoration times and crew locations across Long Island and the Rockaways at https://mypowermap.psegliny.com/.