AutoPay

Enjoy On-Time, No-Hassle Payments

Enroll in AutoPay today and never worry about paying on time again.

Say goodbye to paper checks and worries about paying on time. Put your payments on autopilot with AutoPay.

Stop writing paper checks — each payment is automatically deducted from your checking or savings account
Combine with MyAlerts for a text or email notification in advance of each payment
Go truly paperless — sign up for DirectPay and Paperless Billing.
There's no extra cost or obligation — change your banking information or go back to another payment method at any time.

I just signed up for AutoPay; should I make my next payment or not?

It might take four to six weeks to process your AutoPay enrollment. In the meantime, continue making payments as you normally would. You will be notified of your AutoPay start date by mail and via a message on your bill.
When does the money have to be in my bank account?

The payment date, which is 20 days after the bill date, will always be shown on your bill. If you'd like to resolve an issue before your payment is deducted, please call us at 1-800-490-0025 at least five days before the payment date.
Is there a charge for AutoPay?

PSEG Long Island does not charge for this service. However, some banks might. Check with your bank before you enroll.
Who can participate in AutoPay?

Full-time customers with a history of on-time payments are eligible to enroll in AutoPay.
Will I have a record of the transaction?

Both your bank statement and your next monthly bill will serve as records of the transaction.
What if I have further questions?

Call us at 1-800-490-0025. Our customer representatives are available Monday through Friday, 8:00 a.m. to 8:00 p.m.